SHIPPING

LAST DAY FOR HOLIDAY ORDERS

To Canada - To receive your order before Christmas, please order by the following dates:
Sunday Dec. 11 - Expedited Shipping 
Monday Dec. 19 - Xpress Shipping 

To USA - We cannot guarantee you will receive your order in time for Christmas as there could be delays at customs. Usually parcels take 4-5 business days if there are no issues at customs.

Our last shipment before the New Year will go out on Thursday, December 22!

HOLIDAY CLOSURE

Happy Holidays! Kara Yoo jewelry staff and makers will be away from the studio from December 23 - January 3. Orders may be placed; however, they will not ship out until January 3, 2017 (pending stock availability). 

FREE SHIPPING ON ORDERS OVER $75!

Fine Jewelry Orders: Please note that ALL fine jewelry is made-to-order, which means that your piece will be specially made once your order is placed! Fine jewelry orders typically take 2-3 weeks to fulfil. Please inquire for an ETA, if you’d like.

Lost/Stolen Parcels: Please note that Kara Yoo is not responsible for any lost or stolen parcels. Please contact Canada Post with any issues.

Package Not Picked Up: If an order is refused or not picked up by the customer and is returned to Kara Yoo by the shipping carrier, only the cost of the items will be refunded, less any shipping costs incurred from the return shipment. 

Fulfillment: Add 2-4 days to fulfill your order, in addition to shipping time. If an item is not in stock, your order may take longer than usual to fulfill. We will always let you know if this is the case.

Shipping Carrier: Canada Post

Calculating Shipping Costs: From your shopping cart, enter your postal/zip code to see shipping options.

SHIPPING TO CANADA

Xpresspost ($9 - $14), Tracked, 1-2 days:
Local (Vancouver) - next day
Regional (BC, AB, SK, MB, NW Ontario) - next day (some exceptions may apply)
National (ON, QC, NS, NB, PE, NL) - 2 days

Expedited ($10 FLAT RATE), Tracked, 1-7 days:
Local (Vancouver) - 1 day
Regional (BC, AB, SK, MB, NW Ontario) - 1 to 3 days
National (ON, QC, NS, NB, PE, NL) - 2 to 7 days

SHIPPING TO USA

All taxes are the responsibility of the customer. All Kara Yoo jewelry is made in Canada, and falls under NAFTA so no duties should be added!  Please note that international shipments are subject to customs which can delay the shipment.

Tracked Packet ($10 FLAT RATE), Tracked, 4-7 days

INTERNATIONAL (Outside of Canada and US)

All taxes and duties are the responsibility of the customer. Please note that international shipments are subject to customs which can delay the shipment up to 1 month. Please track your parcel for updates. If you did not purchase tracked shipping, unfortunately there is no way of verifying the status of your parcel. 

Small Packet Air ($10), NOT Tracked, approximately 6-10 days
Tracked Packet ($38), Tracked, approximately 6-10 days