Shipping
We ship worldwide! You can find our shipping rates and delivery time below.
Note: Once your parcel is dropped off to our courier facility, we are not responsible for the handling of delivery. In the rare case of a lost parcel, we recommend you contact the courier to file a claim.
If you have further questions, you can also contact our team.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Shipping Fees
We offer free shipping on orders to Canada over $75 CAD, USA over $75 USD and outside of Canada/USA over $150 USD.
International Tracked Shipping: $30 flat rate
International Express Shipping: Not available
Domestic Expedited Shipping: $20 flat rate
Domestic Express Shipping: $30 flat rate
USA Tracked Shipping: $20 flat rate
USA Express Shipping: $60 flat rate
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Delivery Timeline
As a small business with limited staff, our processing time can be vary. Some of our products are made-to-order in which case the production time will be stated on product page.
Our average processing time is 5-7 business days with a possibility of extended production time if your item is out of stock.
Note: Order processing times do not include the time it takes in transit during shipping.
Shipping to Canada
British Columbia: 1~3 Business days
Other provinces: 5-8 Business days
Domestic Express Shipping: 1-2 Business days
Shipping to USA
USA Tracked Packed Shipping: 5-8 Business days
USA Express Shipping: 2-4 Business days
Other International Shipping: 15-30 Business Days.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Changes to Shipping Address
Due to security reasons and fraud prevention, we are not able to change your shipping or billing address once the order is placed.
If you wish to modify your address, please place a new order and email us to cancel the order with the incorrect address.
Split Shipments
If an item from your order is out-of-stock and requires an extended amount of production time, we will reach out and offer a split shipment.
If you place more than one order, we will combine your orders in one shipment to reduce our carbon footprint.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Duties and Taxes
Canadian Shipments
Duties will not be charged. Provincial taxes are calculated at checkout.
International Shipment
Duties and taxes are not included upon checkout.
Please visit your local customs office website for further information on your country's custom fees. We are not responsible for custom fees that may be charged on your shipment.