Orders shipped to Canada will be subject to the following sales taxes: BC 12%, Ontario 13%, Nova Scotia 15%, Newfoundland & Labrador 13%, P.E.I. 13%, New Brunswick 13%.
US & INTERNATIONAL ORDERS
Orders shipped to the US or outside of North American will not have sales tax added from Kara Yoo; however any issues relating to duties and admissions will be the responsibility of the buyer.
Invoices are never included in the shipment; however, on USA and International Orders, the declared value of goods is printed on the shipping label.
If you would like to add a special note to the gift recipient, please include the message in the comments section and we will handwrite it on our postcards that are included in the package.
Individually boxed jewelry item (unless otherwise noted in the "Comments" section upon checkout), packing slip (no prices stated), care card and a postcard.
Please note that ALL fine jewelry is made-to-order, which means that your piece will be specially made once your order is placed! Fine jewelry orders typically take 2-3 weeks to fulfill. Please inquire for an ETA, if you’d like.
ALL OTHER JEWELRY
Your order should be fulfilled and shipped within 1-4 business days (Monday - Friday).
Most of our items are made-to-order, so it takes time! If an item is not in stock, your order may take longer than usual to fulfill (up to 2 weeks). We will always let you know if this is the case.
As these pieces are made-to-order, we do not offer any refunds or exchanges.
ALL OTHER JEWELRY
All sale items are final. If you are not happy with your regular-priced purchase, you may return the item(s) within 7 business days of its arrival. Item(s) must be returned in original, unused condition.
Returns are subject to shipping charges. Please note that we cannot refund shipping charges on returned items. Please email info@karayoo.com prior to returning any items and provide a photograph of the item.
Please be assured that your credit card information is never stored on our servers and we do not keep permanent records of your credit card information on file. Upon checking-out, you will be on a secured server that uses Secure Socket Layer encryption, which protects sensitive information on the web and creates a safe online shopping experience.
