I would like to express how much I appreciated Grace Liu who assisted me with my custom Petite Pearl Necklace. She was so very helpful, and enjoyable to work with providing me with assistance, and email follow up along the process of my order. The necklace is beautiful, and I always look forward to wearing it. My necklace is the perfect everyday piece mixing it with other pieces. Thank you, I appreciate your beautiful, and thoughtful jewelry collection, and I would like to wish everyone at Kara a Happy New Year 2022!