Shipping

When we have fulfilled your order and it is ready for pickup, you will receive a "shipping confirmation" email that contains a link where you can schedule a pickup. 
Orders of $100 or more before taxes, will receive free shipping within Canada and the US 
Most of our items are made-to-order, please add 2-4 days for fulfillment, in addition to shipping time. If an item is not in stock, your order may take longer than usual to fulfill. We will always let you know if this is the case.
We use Canada Post to ship items in Canada. Please add at least 2-4 days for fulfillment of your items, in addition to shipping times. If you need an item in a rush, please email us and we'll try to make it work :)

"Expedited" Shipping - Flat Rate of $10 
> Comes with a Tracking Number
> Local (Vancouver) - 1 day
> Regional (BC, AB, SK, MB, NW Ontario) - 1 to 3 days
> National (ON, QC, NS, NB, PE, NL) - 2 to 7 days

"Xpresspost" Shipping - $10 to $14 depending on location 
> Local (Vancouver) - next day
> Regional (BC, AB, SK, MB, NW Ontario) - next day (some exceptions may apply)
> National (ON, QC, NS, NB, PE, NL) - 2 days
We use Canada Post and USPS to ship items to the United States. Please add at least 2-4 days for fulfillment of your items, in addition to shipping times. If you need an item in a rush, please email us and we'll try to make it work :)
"Tracked Packet" Shipping - Flat Rate of $10 
> Comes with a Tracking Number
> Approximately 4-7 days without delays at customs

"Xpress" Shipping - Flat Rate of $25 
> Comes with a Tracking Number
> Approximately 4-7 days without delays at customs

All taxes are the responsibility of the customer. All Kara Yoo jewelry is made in Canada, and falls under NAFTA so no duties should be added! Please note that international shipments are subject to customs which can delay the shipment.
All taxes and duties are the responsibility of the customer. Please note that international shipments are subject to customs which can delay the shipment up to 1 month. Please track your parcel for updates. If you did not purchase tracked shipping, unfortunately there is no way of verifying the status of your parcel. Kara Yoo is not responsible for any lost or stolen parcels. 

ASIA

"Small Packet Air" Shipping - $25
> NO tracking number
> Approximately 6-10 days without delays at customs

"Tracked Packet" - $68
> Comes with a tracking number
> Approximately 6-10 days without delays at customs

EUROPE

"Small Packet Air" Shipping - $20
> NO tracking number
> Approximately 6-10 days without delays at customs

"Tracked Packet" - $38
> Comes with a tracking number
> Approximately 6-10 days without delays at customs

REST OF WORLD

"Small Packet Air" Shipping - $22
> NO tracking number
> Approximately 6-10 days without delays at customs

"Tracked Packet" - $44
> Comes with a tracking number
> Approximately 6-10 days without delays at customs
Please note that all fine jewelry is made-to-order, which means that your piece will be specially made for you once your order is placed! Fine jewelry orders typically take 2-3 weeks to fulfill. Please inquire for an ETA before ordering if you're on a tight timeline, and we'll do our best to make it work :)
Kara Yoo is not responsible for any lost or stolen parcels.  Please contact Canada Post, or the shipping agent, with any issues. We'll try to help you where possible, but there's usually very little we can do from our side. 
If an order is refused or not picked up by the customer and is returned to Kara Yoo by the shipping carrier, only the cost of the items will be refunded, less any shipping costs incurred from the return shipment. 
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